Terms and Conditions

Introduction

These Terms and Conditions govern your use of the Cherries on Top Catering website and the booking of our ice cream truck services. By accessing our website or booking our services, you agree to comply with these terms. Please read them carefully.

Booking and Payment

  1. Booking Confirmation: Your booking is confirmed once you have submitted a booking request and received confirmation from Cherries on Top Ice Cream. Confirmation may be provided via email or phone.
  2. Deposit: A deposit may be required to secure your booking. The amount and payment instructions will be provided at the time of booking.
  3. Payment: Full payment for our services is due prior to or on the day of the event, as agreed upon in the booking confirmation. Payment methods may include cash, credit/debit card, or other agreed-upon methods.

Cancellation and Refunds

  1. Cancellation by Customer: If you need to cancel your booking, please notify us as soon as possible. Cancellation fees may apply, depending on the timing of the cancellation and our cancellation policy outlined in the booking confirmation.
  2. Cancellation by Cherries on Top Catering: In rare circumstances, we may need to cancel your booking due to unforeseen circumstances such as inclement weather or mechanical issues. In such cases, we will notify you as soon as possible and provide a full refund or reschedule the booking, as per your preference.

Liability and Indemnity

  1. Limitation of Liability: Cherries on Top Ice Cream is not liable for any loss, damage, injury, or inconvenience arising from the use of our services, except where such liability cannot be excluded by law.
  2. Indemnity: You agree to indemnify and hold Cherries on Top Ice Cream harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or in connection with your use of our services or any breach of these Terms and Conditions.

Conduct and Responsibilities

  1. Guest Conduct: We expect all guests to behave responsibly and respectfully during the event. Any damage to the ice cream truck or misconduct by guests may result in additional charges.
  2. Event Venue: You are responsible for obtaining any necessary permits or permissions required to host the event at the chosen venue, including permissions for parking the ice cream truck.

Intellectual Property

  1. Website Content: All content on the Cherries on Top Ice Cream website, including text, images, logos, and graphics, is the property of Cherries on Top Ice Cream and is protected by copyright laws. You may not reproduce, modify, or distribute any content from our website without prior written permission.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Email: cherriesontopchester@gmail.com